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CA UIM installation fail on linux 6.4 during jre installation

Question asked by amitrai139 on Aug 5, 2016
Latest reply on Aug 8, 2016 by dsofr01

Hi,

 

CA uim installation fail on RHEL 6.4 during jre installation and we got below error log.please suggest possible solution.

 

set_acl_init: =success

2016-08-05 10:59:47,078 INFO  security.NimInstallSecurity:initDistsrvACLSecurity:156 [main]  - set_acl_init call complete.

2016-08-05 10:59:47,079 INFO  security.NimInstallSecurity:initDistsrvACLSecurity:165 [main]  - distsrv ACL security initialization complete.

2016-08-05 10:59:47,079 INFO  security.NimInstallSecurity:initDistsrvACLSecurity:166 [main]  - EXIT

2016-08-05 10:59:47,079 INFO  impl.UIMServerConfigureController:initNMSSecurity:2912 [main]  - Successfully initialized distsrv ACL security.

2016-08-05 10:59:47,080 INFO  impl.UIMServerConfigureController:doLoginAsAdministrator:2924 [main]  - ENTER: loginAsAdministrator()

2016-08-05 10:59:47,083 INFO  impl.UIMServerConfigureController:doLoginAsAdministrator:2932 [main]  - Successful loginImpersonate() to system using 'administrator' username and passwd '***'. sid: 3p...

2016-08-05 10:59:47,083 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2947 [main]  - ENTER: configureProbeLicenses()

2016-08-05 10:59:47,084 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: SLM-SLA/Autogenerated/*/1/04-sep-2016/SCAN JOHN NAME LOY DINT MANY

2016-08-05 10:59:47,103 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: SLM-SLA/Autogenerated/*/1/04-sep-2016/SCAN JOHN NAME LOY DINT MANY

2016-08-05 10:59:47,104 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: cisco_monitor/Autogenerated/*/1/04-sep-2016/HONE ROLL TUBA SORE FANG WILL

2016-08-05 10:59:47,120 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: cisco_monitor/Autogenerated/*/1/04-sep-2016/HONE ROLL TUBA SORE FANG WILL

2016-08-05 10:59:47,120 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: SLM-GUI/Autogenerated/*/1/04-sep-2016/SEAL WEST LOAF MASK FEED CLOG

2016-08-05 10:59:47,130 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: SLM-GUI/Autogenerated/*/1/04-sep-2016/SEAL WEST LOAF MASK FEED CLOG

2016-08-05 10:59:47,130 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: net_connect/Autogenerated/*/1/04-sep-2016/HARD CLAY WACK EMMA VISE CHAT

2016-08-05 10:59:47,141 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: net_connect/Autogenerated/*/1/04-sep-2016/HARD CLAY WACK EMMA VISE CHAT

2016-08-05 10:59:47,141 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: rsp/Autogenerated/*/1/04-sep-2016/SHED CLOG EGAN FOUR WAS JUNK

2016-08-05 10:59:47,152 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: rsp/Autogenerated/*/1/04-sep-2016/SHED CLOG EGAN FOUR WAS JUNK

2016-08-05 10:59:47,152 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: interface_traffic/Autogenerated/*/1/04-sep-2016/ARM GOLF AREA BEY APT MALE

2016-08-05 10:59:47,163 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: interface_traffic/Autogenerated/*/1/04-sep-2016/ARM GOLF AREA BEY APT MALE

2016-08-05 10:59:47,164 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: SLM-QOS/Autogenerated/*/100/04-sep-2016/RIP TEA ETC HANG TECH DARN

2016-08-05 10:59:47,174 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: SLM-QOS/Autogenerated/*/100/04-sep-2016/RIP TEA ETC HANG TECH DARN

2016-08-05 10:59:47,174 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:2963 [main]  - license: NAS-SCRIPTING/Autogenerated/*/1/04-sep-2016/MAKE ECHO GAM JANE SENT TAP

2016-08-05 10:59:47,184 INFO  impl.UIMServerConfigureController:configureProbeLicenses:2970 [main]  - Successful addition of license to distsrv: NAS-SCRIPTING/Autogenerated/*/1/04-sep-2016/MAKE ECHO GAM JANE SENT TAP

2016-08-05 10:59:47,187 DEBUG probe.DistsrvController:removeLicenseSafe:342 [main]  - license does not exist for removal: PBM

2016-08-05 10:59:47,188 INFO  impl.UIMServerConfigureController:doConfigure_postNMSStartupSecurity:504 [main]  - Successful configuration of post-NMS startup security config.

2016-08-05 10:59:47,188 INFO  impl.UIMServerConfigureController:getVersionInfo:2565 [main]  - uimserver_productname: CA Unified Infrastructure Management Server

2016-08-05 10:59:47,189 INFO  impl.UIMServerConfigureController:getVersionInfo:2567 [main]  - uimserver_productnameverbose: CA Unified Infrastructure Management Server 8.4

2016-08-05 10:59:47,189 INFO  impl.UIMServerConfigureController:getVersionInfo:2569 [main]  - uimserver_version: 8.4

2016-08-05 10:59:47,189 INFO  impl.UIMServerConfigureController:getVersionInfo:2571 [main]  - uimserver_lib_build_date: 2016-01-26T10:15:57

2016-08-05 10:59:47,190 DEBUG impl.UIMServerConfigureController:getVersionInfo:2594 [main]  - generated version_info: install_date: 2016-08-05T10:59:47, product_name_abbrev: UIMServer, product_version: 8.4, uimserver_lib_module_version: 8.4.0, uimserver_lib_build_date: 2016-01-26T10:15:57

2016-08-05 10:59:47,190 INFO  impl.UIMServerConfigureController:writeVersionsTxt:2546 [main]  - strVersionInfo: install_date: 2016-08-05T10:59:47, product_name_abbrev: UIMServer, product_version: 8.4, uimserver_lib_module_version: 8.4.0, uimserver_lib_build_date: 2016-01-26T10:15:57

2016-08-05 10:59:47,191 INFO  impl.UIMServerConfigureController:distributePackageDistsrv:2756 [main]  - ENTER: strPkg: java_jre

2016-08-05 10:59:47,191 DEBUG probe.DistsrvController:distributePackageSynchronous:539 [main]  - preparing job_add request for job_id: java_jre-1470374987191, job_description: NMS installation, pkg: java_jre, version: null

2016-08-05 10:59:47,192 DEBUG pds.PDSController:sendPDSWithAddr:132 [main]  - Sending 'job_add' with sid: 3p..., timeout: 120000

2016-08-05 10:59:47,198 ERROR impl.UIMServerConfigureController:run:456 [main]  - NimException caught

(4) not found, Received status (4) on response (for sendRcv) for cmd = 'job_add' name = 'null'

    at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:604)

    at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:562)

    at com.nimsoft.nimbus.NimClientSession.send(NimClientSession.java:170)

    at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:263)

    at com.nimsoft.install.nimcommon.pds.PDSController.sendRequest(PDSController.java:215)

    at com.nimsoft.install.nimcommon.pds.PDSController.sendPDSWithAddr(PDSController.java:135)

    at com.nimsoft.install.nimcommon.pds.PDSController.sendPDSWithAddr(PDSController.java:112)

    at com.nimsoft.install.nimcommon.pds.PDSController.sendWithAddr(PDSController.java:107)

    at com.nimsoft.install.nimcommon.probe.DistsrvController.jobAddPkg(DistsrvController.java:453)

    at com.nimsoft.install.nimcommon.probe.DistsrvController.distributePackageSynchronous(DistsrvController.java:543)

    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.distributePackageDistsrv(UIMServerConfigureController.java:2767)

    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.configureJRE(UIMServerConfigureController.java:888)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

    at java.lang.reflect.Method.invoke(Unknown Source)

    at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532)

    at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:516)

    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure_postNMSStartupPackages(UIMServerConfigureController.java:514)

    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure(UIMServerConfigureController.java:470)

    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.run(UIMServerConfigureController.java:454)

    at com.nimsoft.install.uimserver.console.ia.UIMServerConfigureIACustomCodeConsole.nimExecuteConsoleAction(UIMServerConfigureIACustomCodeConsole.java:104)

    at com.nimsoft.install.iacore.console.NimCustomCodeConsoleBase.executeConsoleAction(NimCustomCodeConsoleBase.java:114)

    at com.zerog.ia.installer.ConsoleBasedAAMgr.ah(Unknown Source)

    at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

    at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

    at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

    at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

    at com.zerog.ia.installer.ConsoleBasedAAMgr.runPostInstall(Unknown Source)

    at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)

    at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

    at com.zerog.ia.installer.Main.main(Unknown Source)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

    at java.lang.reflect.Method.invoke(Unknown Source)

    at com.zerog.lax.LAX.launch(Unknown Source)

    at com.zerog.lax.LAX.main(Unknown Source)

2016-08-05 10:59:47,201 ERROR console.NimCustomCodeConsoleBase:executeConsoleAction:134 [main]  - Exception caught during processing. Aborting installation.

(4) not found, Received status (4) on response (for sendRcv) for cmd = 'job_add' name = 'null'

    at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:604)

    at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:562)

    at com.nimsoft.nimbus.NimClientSession.send(NimClientSession.java:170)

    at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:263)

    at com.nimsoft.install.nimcommon.pds.PDSController.sendRequest(PDSController.java:215)

    at com.nimsoft.install.nimcommon.pds.PDSController.sendPDSWithAddr(PDSController.java:135)

    at com.nimsoft.install.nimcommon.pds.PDSController.sendPDSWithAddr(PDSController.java:112)

    at com.nimsoft.install.nimcommon.pds.PDSController.sendWithAddr(PDSController.java:107)

    at com.nimsoft.install.nimcommon.probe.DistsrvController.jobAddPkg(DistsrvController.java:453)

    at com.nimsoft.install.nimcommon.probe.DistsrvController.distributePackageSynchronous(DistsrvController.java:543)

    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.distributePackageDistsrv(UIMServerConfigureController.java:2767)

    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.configureJRE(UIMServerConfigureController.java:888)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

    at java.lang.reflect.Method.invoke(Unknown Source)

    at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532)

    at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:516)

    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure_postNMSStartupPackages(UIMServerConfigureController.java:514)

    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.doConfigure(UIMServerConfigureController.java:470)

    at com.nimsoft.install.uimserver.action.impl.UIMServerConfigureController.run(UIMServerConfigureController.java:454)

    at com.nimsoft.install.uimserver.console.ia.UIMServerConfigureIACustomCodeConsole.nimExecuteConsoleAction(UIMServerConfigureIACustomCodeConsole.java:104)

    at com.nimsoft.install.iacore.console.NimCustomCodeConsoleBase.executeConsoleAction(NimCustomCodeConsoleBase.java:114)

    at com.zerog.ia.installer.ConsoleBasedAAMgr.ah(Unknown Source)

    at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

    at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

    at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

    at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

    at com.zerog.ia.installer.ConsoleBasedAAMgr.runPostInstall(Unknown Source)

    at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)

    at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

    at com.zerog.ia.installer.Main.main(Unknown Source)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

    at java.lang.reflect.Method.invoke(Unknown Source)

    at com.zerog.lax.LAX.launch(Unknown Source)

    at com.zerog.lax.LAX.main(Unknown Source)

2016-08-05 10:59:47,202 INFO  util.IAAbortInstallerUtils:abortInstall:23 [main]  - Calling abortInstall

SHUTDOWN REQUESTED

(X) commiting registry

 

REGISTRY ALREADY STORED!

 

(X) shutting down service manager

(X) cleaning up temporary directories

Exiting with exit code: 0

cleanUp()

calling cleanUpUNIX()

Outcomes