Is it possible to assign one analyst for multiple locations ? How?
I've tried but can choose only one place from location field of Contact (analyst) .
HI what product is this for?
You have it listed as UIM but in UIM we really do not have a concept of an analyst being assigned to location.
can you provide some clarification?
I'm implementing CA Service Desk Management (CA SDM). I've
configure location based auto assignment and that working fine . But cannot
assign an analyst for different locations. How to implement that please
On Thu, Aug 18, 2016 at 2:10 AM, Gene_Howard <
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