CA SAM Customers - CA SAM 4.1.2 is now GA

Discussion created by avemi03 Employee on Aug 10, 2016
Latest reply on Aug 10, 2016 by Chris_Hackett

August 10, 2016

To:          CA Software Asset Manager Customers

From:     The CA Technologies CA IT Asset Manager Product Team

Subject:  General Availability Announcement for CA Software Asset Manager


On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services.  As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA Software Asset Manager 4.1.2 is now available.


New features for CA Software Asset Manager 4.1.2 include:


  • Extension of the Metric Engine "Microsoft Windows Server Processor" to support Microsoft Windows Server 2016 core-based licensing
  • Extension of the Metric Engine “Generic Tiers” to calculate usage by account and cost center.
  • Password reset from the CA SAM Login Page


You can download your copy of CA Software Asset Manager 4.1.2 from CA Support Onlinehttps://support.ca.com/. If you have any questions or require assistance contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit an online request using the Customer Care web form: https://communities.ca.com/web/guest/customercare. You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.


Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help.  For more information on CA Services and how you can leverage our expertise, please visit www.ca.com/services.   To connect, learn and share with other customers, join and participate in our CA Service Management CA Community athttps://communities.ca.com/.


For a list of courses recommended by role, please visit the CA Learning Paths and select desired product. Note: Courses are updated based on functional impact as well as high-demand; therefore, courses created from previous releases may also apply to the current release.


To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at:https://support.ca.com/


Thank you again for your business.