AutoSys Workload Automation

OS - RH7 -x86_64

Agent version: R11.3, Build 717

Agent bit: x86-32

sap.pak : R11.3 193

jre: 32

lib: $agent_dir/libsapjco3.so

jar: $agent_dir/jars/ext/sapjco3.jar

You should open a Ticket with CA support.

What did you mean,"open Ticket"?

just as i said. open a CA trouble ticket. or incident or  case ... whatever you want to call it.

go to support online.

Hope that helps.

Steve C.

Hi Anton,

If the System Agent does not start, please look into the nohup.stderr and nohup.stdout files located in the installation directory of the System Agent for any clue.

As you are running with the 32bit version of the Agent, ensure you installed the 32bit version of Sap JCo files

If  SAP jobs are not executed properly, look into the logs of the System Agent for any clue

A quick note about the installation of SAP JCo from our docops server

Install CA WA Agent for SAP - CA Workload Automation Agents - 11.3 - CA Technologies Documentation

Jean Paul

agent 32:

[12:48]root@bwpresrv:/opt/CA/WorkloadAutomationAE/SystemAgent/BWQ# ./cybAgent -?

CA Workload Automation Agent

   for LINUX (Intel) 32-bit

   Version R11.3, Service Pack 4, Maintenance Level 0, Build 717

sapjco:

[12:50]root@bwpresrv:/opt/CA/WorkloadAutomationAE/SystemAgent/BWQ# objdump -f libsapjco3.so | grep ^architecture

architecture: i386, flags 0x00000150:

nohup.stderr:

[12:53]root@bwpresrv:/opt/CA/WorkloadAutomationAE/SystemAgent/BWQ# cat nohup.stderr

Exception in thread "Thread-7" java.lang.RuntimeException: Severe error in SAP plug-in

        at cybermation.plugins.sap.communicator.CybSAPJobManager.sapConfigSevere(Unknown Source)

        at cybermation.plugins.sap.utility.CybSAPConfigAnalyzer.notifySapConfigSevere(Unknown Source)

        at cybermation.plugins.sap.utility.CybSAPConfigAnalyzer.validateSapConfig(Unknown Source)

        at cybermation.plugins.sap.utility.CybSAPConfigAnalyzer.validate(Unknown Source)

        at cybermation.plugins.sap.CybSapPlugin$CybConfigAnalyzerProcessor.run(Unknown Source)

Exception in thread "MainThread" cybermation.agent.CybAgentDriver$CybAgentInstantiationError: Plugin instantiation failed

        at cybermation.agent.CybAgentDriver.runApplication(Unknown Source)

        at cybermation.agent.CybAgentDriver.main(Unknown Source)

Caused by: cybermation.library.plugins.CybPluginException: Plugin instantiation failed

        at cybermation.agent.plugins.manager.CybPluginManager.invokePluginMethod(Unknown Source)

        at cybermation.agent.plugins.manager.CybPluginManager.loadPlugins(Unknown Source)

        at cybermation.agent.CybAgentDriver.runApplication(Unknown Source)

agent starting with sapjco-2.1.10 ? and work good, but when we wanted to start it  with sapjco3, agent did not start
maybe sap.pak very old??

File sap.jar's MaNIFEST:

Ant-Version: Apache Ant 1.8.0

Created-By: 1.5.0_08-b03 (Sun Microsystems Inc.)

Built-By: CA, Inc.

Name: com/ca/cybermation/agent

Specification-Title: CA Workload Automation Agent

Specification-Vendor: CA, Inc.

Specification-Version: R11.3

Implementation-Title: CA Workload Automation Agent

Implementation-Vendor: CA, Inc.

Implementation-Version: R11.3 193

SAP JCO3.0 is proprietary of 'SAP Labs' only support 64-bit OS . So, Agent must to be 64-bit. 

Please review the compatibility matrix file in patch notes [ RO82940 ] :: However, this is old patch .

SAP Plug-in latest Patch : Check with SAP Agent group from CA support . Last GAed is R11.3 SP4 Build 41 . Not sure if new patch release after (21 Jun 2016) or not ? . May some one from SAP group who is watching this thread could answer it for you.

Note : Latest available JCo is 3.0.15 ( for .jar & .so) file;

THANKS, Your comment was been very succesfull !!!

Hello,

SAP JCO 3.0 support was only added with Service Pack 3 of the sap plug-in.  The GA Version of the plug-in is incompatible with JCO 3.0.  (You need to install a newer version of the SAP plug-in.)

As others have mentioned, the bitness of the JCO must match the bitness of the agent.  A 64-bit JCO package will not work on a 32-bit agent.

Windows and Linux are the only platforms where both 32 and 64 bit JCO packages are available.

Brad E