AnsweredAssumed Answered

Could not login to Jaspersoft, domains could not get updated for customization

Question asked by RamBandari on Aug 23, 2016
Latest reply on Sep 2, 2016 by RamBandari

Hi All,


I'm trying to install jaspersoft using the below steps  provided in the installation document .


1.Ran the  install.bat  of Jasper soft from the command Prompt.

2.Modified the username and Organizername in the CSA

3.Restarted the Clarity and Tomcat services

4.Have successfully Logged with "superuser" in jasper soft.

5.Generted the keystore from the CSA and placed it in jasper tomcat folder

6. Executed executed  the "admin content csk" (clarity bin folder)

7.Executed  the "admin content-jaspersoft csk -userName superuser -password superuser"

7.Executed the "Admin jaspersoft syncPPMContext -userName superuser -password superuser"


Once all the above steps completed , I have successfully ran the " Create and update Jaspersoft users" and "Timeslice " jobs, But While running the "Load data ware house" job , I'm facing the subjected error"Could not login into jaspersoft ,domains could not get updated for customization"



Could you please provide your solution  to solve the error.


Best Regards,