AnsweredAssumed Answered

Service Desk Incident Response

Question asked by SonJais on Aug 23, 2016
Latest reply on Aug 30, 2016 by subvi02

Hi There,

 

We have stopped Ticket creation in CA, but we are receiving emails having text as "AHD58009:Could not create Incident. Reason: INVALID - Ticket Creation is Restricted! "

 

Please let us know how can we stop getting such email alerts.

 

Thanks.

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