Hi Jon,
CA support case already opened for this. Please go through if you have
access to view it.
00333404: CA Service Desk server not reachable.
last update from CA is to apply patch on the system. We are waiting for
down time so that i can apply this patch.
Its quite unclear for me if this is application issue or server issue. as I
can see on weekends when there are less number of users still memory
utilization is high. it gets down during weekly restarts. it builds rapidly
again during weekdays.
Regards,
Sushant Bansode
On Tue, Aug 23, 2016 at 3:58 PM, Jon_Israel <