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Encrypt AgentName causing issues

Question asked by SamWalker on Aug 23, 2016
Latest reply on Aug 24, 2016 by Ujwol Shrestha

Encrypt AgentName causing issues among agents.

 

I have upgraded my policy server from R12Cr1 to R12CR5 , at the same time seperated my key store from my policy store.

Since then, none of my agents were able to communicate with my IWA server agent. I had to modify all webagent ACO to add 'EncryptAgentName=No' so they can communicate to my IWA agent, which can in turn process login requests.

 

My IWA agent version is:

Product Name=CA SiteMinder Web Agent

FullVersion=12.51.1.972

Version=12.51

 

Please note that this agent has worked fine on my old R1252CR1 (key store embedded into policy store) before today.

 

Appreciate any thoughts as to why this was causing me an issue.

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