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Service Desk 14.1 modify employee home

Question asked by svucic on Aug 24, 2016
Latest reply on Aug 30, 2016 by svucic

Hi,

 

I would like to modify the names of queries for tickets on Employee home page.

Now it is like

You have 0 open incidents

You have 32 closed incidents

You have 11 open requests

etc.

 

I would like to make it look like this:

Open incidents: 0

Closed incidents: 32

Open requests: 11

 

I simply cannot find the file where I can change those lines of text on web interface.

I have checked htmpl files under Employee folder, but I cannot find anything that looks like what I need.

 

Please help!

 

Best regards,

Stjepan

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