AnsweredAssumed Answered

Unified Self Service search not working as expected

Question asked by vedran.dolezal on Aug 25, 2016
Latest reply on Aug 26, 2016 by vedran.dolezal

I have integrated USS with CA SDM 14.1.0.3. Also I have enabled Google as data source for searching. For testing purposes I have created knowledge document and published it. But when I login into USS and for example type "printer" into search field I get:

 

 

But if I press enter I get result I was expecting:

 

 

 

So I have two questions:

1. Why there are no immediate results when typing into search field?

and

2. Why Google search is not working?

 

Are there any additional prerequisites I didn't follow?

 

Thank you,

Vedran D.

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