AnsweredAssumed Answered

Restrict selections in dropdown in Service Desk

Question asked by Victor_C on Aug 25, 2016
Latest reply on Aug 29, 2016 by pier-olivier.tremblay

In some dropdowns, we restrict who can see specific entries by using a data partition based on access type.  I now have a need to do a similar restriction based on Service Desk Groups.  If anyone has done this and can give let me know who or point me to some documentation, I would certainly appreciate it.

 

We are on Service Desk 14.1 and this is specifically for the Status on Requests.

 

Many Thanks!

Victor

Outcomes