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Ca ITPAM process failed due to deadlock

Question asked by ss_shubha on Aug 25, 2016
Latest reply on Aug 26, 2016 by j.barger

HI,

 

I am facing an issue in update item status operator which get failed with below error message:

 

 

soapenv:Server.generalException

Exception occurred in updateRequestItemStatus: Exception=com.microsoft.sqlserver.jdbc.SQLServerException: Transaction (Process ID 239) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction. Message=Transaction (Process ID 239) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.

  

com.ca.usm.soap.axisInterfaces.WebServiceException

 

 Any one has come across this issue??

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