CA Service Management

Hi All,

I have a request which as multiple services in the cart, I need to fetch all the service names Before submitting. I am using pop up to dispaly that. To fetch all the service name I tried using " _.service.name" service object contains an array of services , but it give the last service name not all. Can anyone suggest how to get all the service names in the request.

Code I used:

var a = _.service.name;
var all = new Array();
for(i=0;i<4;i++)
{
    all[i]=a;
    a++;
}

alert(all[0]);
alert(all[1]);
alert(all[2]);

}

Hi Shubha,

Is there a missing bracket in code? Just curious if that's not the original issue? Can you concatenate all the values and try to print them just to confirm that its missing iteration and just picking one value?

HI,

Missing bracket I didn't get you. Is it _.service.name[] ???

Can you confirm if this out of box js is correct to get all service names??

Hi,

I am not aware from where did you fetched this code and also not sure if this is a custom JS code out of the box. Out of coding knowledge I was going through the below code you mentioned and noticed only three brackets and either a opening bracket is missing in this code. Can you confirm if my suspicion true?  

"Code I used:

var a = _.service.name;
var all = new Array();
for(i=0;i<4;i++)
{
    all[i]=a;
    a++;
}

alert(all[0]);
alert(all[1]);
alert(all[2]);

}

"

HI,

The above code I had written  for testing as I had to get all the service name in the request/cart.

For example in a request if 2 or more services are added .

This _.service.name is out of box js which I got from link(https://docops.ca.com/ca-service-management/14-1/en/using/service-catalog-management/manage-forms/perform-automated-tasks-in-form-fields/use-javascript-expressions-in-fields).

where it is mentioned object contains an array of service name. But I am wondering its fetching last service name in the cart not before one. If not this can you suggest how to get all the service name which is in cart before submitting.

Hi,

I tried the same code with some static values and got the list of all the values within the variable 'a' . Result is A,B,C  with just one alert i.e. alert(all[0]) results the above values.

Could you print out the length of the service name that you captured in the code? There seems to be some code mismatch here.

<script>
var a = ["A","B","C"];
var all = new Array();
var aLen = a.length;

for(i=0;i<=aLen;i++)
{
    all[i]=a;
    a++;
}

alert(all[0]);
//alert(aLen);
//alert(all[2]);

</script>

Hi Shubha,

Unfortunately, you have found an error in the documentation. However, it is possible to obtain the list of services that are in the cart using the _.scopedVars array of objects

Therefore, you should be able to get the name of each service using the following code:

for (key in _.scopedVars) {

alert(_.scopedVars[key].service.name);

}

Best regards,

John

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Thanks alot John, I was able to fetch all the service name in the cart .

But I tried to get to the estimated cost for the each service it didn't work. I want to know what may be the reason for not getting cost of the service. 

var all = new Array();

for (key in _.scopedVars)
{
    all[key]=_.scopedVars[key].service.estimatedCost;
    key++;
}

alert(all);

Hello Shubha,

As far as I can tell, the estimatedCost field is not used. This makes sense since costs are defined at the more granular Service Option level.

Best regards,

John