I just installed EEM 12.5 CR04 (Release: 18.104.22.168) on one server and WCC 11.4 SP2 on a different server and I am getting a blank page when I go to launch WCC via URL: http://<wcc_host>:8080/wcc
I also see [Authenticate Error: Authentication Failed]
com.ca.eiam.SafeException: EE_SPONSORERROR iSponsor Error
I tried pinging wcc to eem and eem to wcc, it pings fine
I tried telnet to port 5250 on the eem host, it connects fine
I tried restarting WCC services
I tried reinstalling WCC multiple times.
Its almost as if its not retrieving something from the EEM host and it cannot.
I retrieved the above errors from %CA_WCC_INSTALL_LOCATION%/logs/ca-wcc.log and %CA_WCC_INSTALL_LOCATION%/log/application/launcher-ui directories.
Please help. thx