AnsweredAssumed Answered

I cannot upload the Filetype 'png' into repository

Question asked by boho on Sep 2, 2016
Latest reply on Sep 3, 2016 by boho

Hi Team,
We are using Service DeskManager 14.1. and SQL.
I can't upload a picture with the extension 'png' in the repository 'Images/pictures'.
Message: The type is not allowed. Change another file.

 

But this type 'png' is defined in options / attachments library / file type .
The files with the extensions (types) doc, xls or jpg can be loaded.

I checked also the file web.xml in bopcfg...... and found it.
What can be the cause?
Thanks

Outcomes