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Error Creating an AD account when it's used the option "Copy from Active Directory Account"

Question asked by usugi01 Employee on Sep 5, 2016
Latest reply on Sep 7, 2016 by KennyV


My customer is facing this problem:

They create an AD account from "Modify User's Endpoint Account" menu

If they populate fields manually everything is ok 

If they use the option "Copy from Active Directory Account" to populate automatically some fields they get the following error:


ERROR [im.provisioning] (Thread-6938 (HornetQ-client-global-threads-1935406147)) javax.naming.NamingException: [LDAP: error code 80 - :ETA_E_0004<AAC>, Active Dir. Account 'prova002' on 'AD_WH' creation failed: Connector Server Add failed: code 80 (OTHER-LdapNamingException): failed to add entry eTADSAccountName=prova002,eTADSOrgUnitName=TestIamOU1,eTADSOrgUnitName=0582 Settala,eTADSOrgUnitName=WarehouseTest,eTADSDirectoryName=AD_WH,eTNamespaceName=ActiveDirectory,dc=im,dc=etasa:

JCS@S28E0000DPMIAMP: JNDI: [LDAP: error code 70 - Added object: CN=prova002,OU=TestIamOU1,OU=0582 Settala,OU=WarehouseTest,DC=wh,DC=gc,DC=local
Unable to set ACL
Reason: Operations Error]


Account is created on AD but not in the Provisioning Directory 


Any idea ? 

Thank you