Hi All,
When trying to search a knowledge document with the Document ID from the knowledge tab, it shows 1 result found. However, it does not display the document and shows empty. I see below error in the stdlog file:
ERROR domset_kpi.c 6612 Attribute INDEX_PATH not found by producer KCAT in dotted reference PRIMARY_INDEX.INDEX_PATH
Error in display_by_index method select_response: Attribute INDEX_PATH not found by producer KCAT in dotted reference PRIMARY_INDEX.INDEX_PATH
31526 ERROR parse.c 8234 display_by_index failed for PDM_LIST at lsEnd.mac[28]: Attribute INDEX_PATH not found by producer KCAT in dotted reference PRIMARY_INDEX.INDEX_PATH
Working scenario, it returns below:
domset_kpi.c 8310 (DOT) PRIMARY_INDEX.INDEX_PATH = (string)TOP>category - processes>itsm
domset_kpi.c 8310 (DOT) DOC_TEMPLATE_ID.HIDE_S = nil
This is an intermittent issue. Any idea why we get this error? Is it because of any search settings?
Regards,
Naveen