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Attribute INDEX_PATH not found by producer KCAT

Question asked by Naveen458788 on Sep 6, 2016
Latest reply on Sep 7, 2016 by Naveen458788

Hi All,

When trying to search a knowledge document with the Document ID from the knowledge tab, it shows 1 result found. However, it does not display the document and shows empty. I see below error in the stdlog file:

 

ERROR        domset_kpi.c          6612 Attribute INDEX_PATH not found by producer KCAT in dotted reference PRIMARY_INDEX.INDEX_PATH

Error in display_by_index method select_response:  Attribute INDEX_PATH not found by producer KCAT in dotted reference PRIMARY_INDEX.INDEX_PATH

31526 ERROR        parse.c               8234 display_by_index failed for PDM_LIST at lsEnd.mac[28]:  Attribute INDEX_PATH not found by producer KCAT in dotted reference PRIMARY_INDEX.INDEX_PATH

 

Working scenario, it returns below:

 

domset_kpi.c 8310 (DOT) PRIMARY_INDEX.INDEX_PATH = (string)TOP>category - processes>itsm

domset_kpi.c 8310 (DOT) DOC_TEMPLATE_ID.HIDE_S = nil

 

This is an intermittent issue. Any idea why we get this error? Is it because of any search settings?

Regards,

Naveen

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