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Using GRLoader to update existing non-asset CIs when all CORA fields are Null

Question asked by JoeKassa on Sep 6, 2016
Latest reply on Sep 8, 2016 by JoeKassa

In our environment for non-asset CIs we don't currently populate any of the CORA fields, so when we attempt to use GRLoader to make updates to other attributes on an existing non-asset CI we get one of two outcomes.

 

1. We get an error stating the GRLoader won't insert new CIs without -n variable

2. If we add the -n to the command string, a duplicate CI is created and the existing CI we were trying to update remains unchanged.

 

Is it possible to make updates to existing non-asset CIs when all CORA fields are null without creating a duplicate CI?

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