Clarity

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  • 1.  Interface between MS PROJECT and Clarity - MSPAPI.DLL Error

    Posted Sep 09, 2016 03:29 PM

    Hello Everyone!
    In this case we contact with you because we need your help. After installed the interface between MS Project (2007) and Clarity (v13.2) appear the following error:

     

     

    If anyone resolved this issue please can you help us?

    Regards.
    Patricio.



  • 2.  Re: Interface between MS PROJECT and Clarity - MSPAPI.DLL Error

    Broadcom Employee
    Posted Sep 09, 2016 03:43 PM

    Hi Patricio,

     

    You opened up this post in the APM Community.  Since it is a Clarity question, I have moved it to the Clarity community.

     

    Thanks,
    Matt



  • 3.  Re: Interface between MS PROJECT and Clarity - MSPAPI.DLL Error

    Posted Sep 09, 2016 05:07 PM

    Thanks Matt!!!



  • 4.  Re: Interface between MS PROJECT and Clarity - MSPAPI.DLL Error

    Broadcom Employee
    Posted Sep 12, 2016 04:59 AM

    Hello,

     

    Can you please try completely uninstalling and reinstalling the MSP Interface?

    You can check http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1228411.aspx for full details on how to do this.

     

    Thanks,

    Marc