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How to update "time spent" by SOAP

Question asked by lguo on Sep 18, 2016
Latest reply on Sep 21, 2016 by Chris_Hackett



Is it possible to edit the log value of ticket? I'm trying to add "time spent" by using SOAP API, but I couldn't find correct mapping field for "time spent" in "Request" type.

Could you help me with how to set "time spent" value in audit log please?


Kind Regards