DX Unified Infrastructure Management

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  • 1.  APPLICATION DISSAPPEARANCE ON UIM

    Posted Sep 20, 2016 03:39 AM

    Hello Team,

     

    It was observed today that the database application servers have all disappeared from the ‘Database’ container.

     What could be the reason of it.

    Kindly provide a root cause analysis and a permanent solution to this issue.

     

    Regards

     



  • 2.  Re: APPLICATION DISSAPPEARANCE ON UIM

    Broadcom Employee
    Posted Sep 20, 2016 06:21 AM

    Hello,

     

    Can you please be a little bit specific?  What components are disappearing?

    Is it hub or robot or a connection to the DB failing?

    If so, do you see any errors in any of these respective log files?

     

    Thanks.

    Regards

    -Sayeed



  • 3.  Re: APPLICATION DISSAPPEARANCE ON UIM

    Posted Sep 20, 2016 06:37 AM

    Hi Sayeed

    As you see in above screenshot. Database showing 0. as the devices are not showing in it. i need to add all the database devices/servers manually in it.

    Automatically it is not fetching it as the product require update.

     

    For the time being. how can i add the devices manually. please advice

     

    Thanks 



  • 4.  Re: APPLICATION DISSAPPEARANCE ON UIM

    Posted Sep 20, 2016 09:37 AM

    La-Qa,

     

    I'm not seeing the image, only a broken link icon. I too do not understand what the problem is.



  • 5.  Re: APPLICATION DISSAPPEARANCE ON UIM

    Posted Sep 20, 2016 09:52 AM

    Hi,

     

    It looks like this issue will require more investigation. Please raise a support case and it will progressed 

     

    Thanks