CA Service Management

  • 1.  Work flow task dependent Attribute

    Posted Sep 20, 2016 01:23 PM

    Hi,

     

    I would like to check change attribute before setting the workflow task status to complete.

     

    Ex: second work flow task status should not be set to completed by user if the assignee is empty. I should set some error message that assigne or require dependent attribute is missing.

     

    Do we have any OOTB solution or suggestion please.

     

    /sharath



  • 2.  Re: Work flow task dependent Attribute
    Best Answer

    Posted Sep 20, 2016 04:31 PM

    You can handle this by adding an Attribute Transition Condition on the Pending Behavior of the task you want to restrict:



  • 3.  Re: Work flow task dependent Attribute

    Posted Sep 21, 2016 02:36 AM

    Ah, thanks.

     

    I have done it on complete status...thanks and it works as expected.