Clarity

Hello All,

We have a Grid Portlet linked to an Object. The Object consists of an Attachment field within it. I would like this field to be available within the list page of this Portlet for users to refer to their Attachments. Is there any way this could be possible?

Thanks,

Suhail.

Have you tried configuring the field to the list view ?

If yes, did you find any issue ?

NJ

Hi,

It shows a blank value for the Attachments field when I configure it on the list page of the Object Portlet.

Suhail.

Is the field configured in a secured page? How about doing some changes to field properties in the portlet?

Hi Sridhar,

The field is configured on a secured page. There is nothing much that I can update within the Properties page of the Attachments field within the Object Portlet. Please refer the screenshot shown below.

Suhail.

As you told that the attribute is in secured sub page, did you adjust AVP settings on the portlet or granting rights on the page for user?

Hi Sridhar,

I tried both of them, but, it didn't help.

Suhail.

Hello All,

I am getting the below error when I add the Attachments field to the Object Portlet and open the Object Portlet on the UI side.

Any help with this will be very much appreciated.

Thanks,

Suhail.

Do you see any error in the logs?

Hi Sridhar,

I checked the logs and gave an error message related to Resource Rights. I gave myself the full rights to the Object Portlet, which opened on the UI. However, when I filter it to check the Object instance with the Attachment field, it gave the same above error message. The logs now showed the following: action=npt.portletList&uitk.navigation.location=Workspace&uitk.navigation.parent.location=Workspace&uitk.navigation.last.workspace.action=npt.portletList (followed by HTTP).

Does this mean that the Object Portlet is not displayed on a secured page or the attachment page is not secure? Any way to overcome this issue?

Thanks and have a nice weekend!

Suhail.

Hello All,

Any help with my query?

Thanks,

Suhail.

Hi Suhail,

It should be possible to see a link in your portlet, provided the following two conditions are fulfilled:

1. You have access to the secure subpage

2. There is actually a document uploaded for that particular instance under consideration

Hi Jeevan,

Both the conditions are satisfied. When I add the Attachments field to the Grid Object Portlet, it gives an error message to contact the system administrator. When I check the logs, the error message is related to HTTP. Does this mean that both the Portlet Page as well as the Attachment Page are using HTTP as compared to HTTPS? If yes, any workaround for this?

Thanks,

Suhail.

Can you try modifying the attribute property to disable linking and see if it works?

The same error Sridhar even after selecting no linking.

Not sure whats going wrong. By the way, where do you store documents, in database or app server? Is this schema refreshed recently? Can you try capturing SQL trace and see if it gives any clue?

Hi Sridhar,

I suppose the documents are getting stored on the app server. I need to re-check this. We also got our CA Clarity PPM version to be upgraded to 14.4 recently. Thanks.

Suhail.