Hi all,
we want to use Service Dashboard for our Helpdesk having the ability to quickly see the status of relevant network-services.
But reading thru the docs it is said that:
- To access the Service Dashboard, Service Manager license is required. (Or Admin rights).
As staff only has RO rights service dashboard cannot be executed by them, and in our installation no Service Manager license is available.
Anybody out there knowing how/if helpdesk users can be granted access to service dashboard to "only" view the service status?
Thanks for your feedback.
Lothar