CA Service Management

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  • 1.  When i open a change order in CA SDM 12.5 then status of workflow  is terminated

    Posted Sep 26, 2016 11:44 PM

    When i open a change order in CA SDM 12.5 then status of workflow  is terminated



  • 2.  Re: When i open a change order in CA SDM 12.5 then status of workflow  is terminated

    Posted Sep 27, 2016 05:36 AM

    Hi Dheeraj,

     

    It is not clear what you mean. Can you elaborate further and clarify the behavior you get versus the behavior you get? Screen prints may also come handy.

     

    Kind Regards,

    Brian



  • 3.  Re: When i open a change order in CA SDM 12.5 then status of workflow  is terminated

    Broadcom Employee
    Posted Oct 27, 2016 05:17 AM

    Is the status of the Change Order being changed?  If so, perhaps check to see if any customized Action macro is associated with the Change Order Transition (such as RFC - > Open).