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How to Generate "Login Error etc" in SiteMinder for SMM

Question asked by Rikash-CG on Sep 28, 2016
Latest reply on Sep 30, 2016 by Yanna

Hi,

We have SiteMinder Manager(SMM) r12.0.4 (32 bit) on SiteMinder Policy Server r12.52 in Windows Platform(64 bit). I see only the below metrics are reported by SMM.

 

E:\CAWily\CAWilySiteMinderManager\SiteMinderManagerAgent>IntroscopeNativeDataReporter.exe -list
Shared File: E:\CAWily\CAWilySiteMinderManager\SiteMinderManagerAgent\data\IntroscopeAPI.shm


Metric Counters:

Type: PerIntervalCounter Name: SiteMinder|Policy Server|CWSST2001|Database|Operations|PolicyStore:Responses Per Interval
Type: FlucuatingCounter Name: SiteMinder|Policy Server|CWSST2001|Health|Worker Threads:Max Count
Type: FlucuatingCounter Name: SiteMinder|Policy Server|CWSST2001|Health|Request Queue:Current Length
Type: AverageCounter Name: SiteMinder|Policy Server|CWSST2001|Operations|Logout:Average Response Time (ms)
Type: PerIntervalCounter Name: SiteMinder|Policy Server|CWSST2001|Operations|Logout:Responses Per Interval
Type: PerIntervalCounter Name: SiteMinder|Policy Server|CWSST2001|Caching|PolicyStore:Hits Per Interval
Type: AverageCounter Name: SiteMinder|Policy Server|CWSST2001|Operations|Authorize:Average Response Time (ms)
Type: AverageCounter Name: SiteMinder|Policy Server|CWSST2001|Operations|Login:Average Response Time (ms)
Type: FlucuatingCounter Name: SiteMinder|Policy Server|CWSST2001|Health|Sockets:Currently In Use
Type: FlucuatingCounter Name: SiteMinder|Policy Server|CWSST2001|Health|Sockets:Max Count
Type: AverageCounter Name: SiteMinder|Policy Server|CWSST2001|Operations|IsProtected:Average Response Time (ms)
Type: AverageCounter Name: SiteMinder|Policy Server|CWSST2001|LDAPDatabase|CONA User Store|Operations|UserStore:Average Response Time (ms)
Type: PerIntervalCounter Name: SiteMinder|Policy Server|CWSST2001|Operations|IsProtected:Responses Per Interval
Type: PerIntervalCounter Name: SiteMinder|Policy Server|CWSST2001|Operations|Authorize:Responses Per Interval
Type: FlucuatingCounter Name: SiteMinder|Policy Server|CWSST2001|Health|Worker Threads:Currently in Use
Type: PerIntervalCounter Name: SiteMinder|Policy Server|CWSST2001|Operations|Login:Responses Per Interval
Type: PerIntervalCounter Name: SiteMinder|Policy Server|CWSST2001|Operations|Validate:Responses Per Interval
Type: PerIntervalCounter Name: SiteMinder|Policy Server|CWSST2001|Database|Operations|PolicyStore:Errors Per Interval
Type: PerIntervalCounter Name: SiteMinder|Policy Server|CWSST2001|LDAPDatabase|CONA User Store|Operations|UserStore:Responses Per Interval
Type: FlucuatingCounter Name: SiteMinder|Policy Server|CWSST2001|Health|High Priority Request Queue:Max Length
Type: AverageCounter Name: SiteMinder|Policy Server|CWSST2001|Database|Operations|PolicyStore:Average Response Time (ms)
Type: FlucuatingCounter Name: SiteMinder|Policy Server|CWSST2001|Health|High Priority Request Queue:Current Length
Type: FlucuatingCounter Name: SiteMinder|Policy Server|CWSST2001|Health|Request Queue:Max Length
Type: AverageCounter Name: SiteMinder|Policy Server|CWSST2001|Operations|Validate:Average Response Time (ms)

Traces:


Trace Threshold: -1


Connections: 1

 

The metrics related to " Error per Interval"  like  - UserStore:Errors Per Interval, Login:Errors Per Interval, Validate:Errors Per Interval, Logout:Errors Per Interval etc. are not being reported.

I got an update from APM community that these will be reported once there are some errors in SiteMinder.

To generate error in SiteMinder, I executed some test cases.

Ex- to generate "UserStore:Errors Per Interval", I stopped the user Store service, tried application login, still this is not reporting.

Also, to generate "Login:Errors Per Interval", I entered wrong password, wrong id etc in login page, still its not reporting.

etc.. etc..

Can you guide what is the exact test case for these metrics to be reported.

 

Regards,

Rikash

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