CA Service Management

  • 1.  Want to remove wrong Attachment with incident

    Posted Sep 29, 2016 03:31 AM

    HI, During creation of incident there have option to attach files related with incident . After attachment and save, if find that I've attached a file which is not related with incident , How to remove that ? Is there any option ?



  • 2.  Re: Want to remove wrong Attachment with incident

    Posted Sep 29, 2016 09:29 AM

    Hi Utpal,

    You should be able to right click on an attachment within an incident and delete/remove it.

    Jon I.