The education courses below have been updated for CA Service Management 14.1.03 and available now:
|Course Code||Course Title||Duration||Delivery Method|
|33SVD20740||CA Service Desk Manage 14.1: Using the xFlow Analyst Interface 200||1 hour||WBT|
|33SVD20721||CA Service Desk Manager 14.1: Basic Administration 200||3 days||ILT/VL|
|33SVD2072S||CA Service Desk Manager 14.1: Basic Administration 200||19.5 hours||Dyanmic Lab|
For a complete list of available courses, go to the Service Management Learning Path (select product from page).
To learn more about certifications for the CA Service Management Proven Professional Certification.