Symantec Privileged Access Management

  • 1.  CA PAM: Having trouble with RDP Application Transparent Login?

    Broadcom Employee
    Posted Sep 30, 2016 10:48 AM

    We have just published the Tech Doc below to address some of the more common problems seen when trying to implement RDP Application Transparent Login. If you are having a problem that is not addressed by this Tech Doc feel free to post your questions here.

     

    How-to: Troubleshooting RDP Application Transparen - CA Knowledge 

     

    Edit: Updated doc to current link



  • 2.  Re: CA PAM: Having trouble with RDP Application Transparent Login?

    Posted Oct 02, 2016 01:00 AM

    I get below page while accessing the posted URL above.

     



  • 3.  Re: CA PAM: Having trouble with RDP Application Transparent Login?

    Broadcom Employee
    Posted Oct 03, 2016 10:00 AM

    Hello AsifShaikh,

     

    I just checked the link and it is working fine for me right now. Please try again let me know if you continue having trouble. 

     

    -Christian



  • 4.  Re: CA PAM: Having trouble with RDP Application Transparent Login?

    Posted Oct 04, 2016 04:01 AM

    Still getting same message, page not found.



  • 5.  Re: CA PAM: Having trouble with RDP Application Transparent Login?

    Broadcom Employee
    Posted Oct 04, 2016 11:45 AM

    Hi AsifShaikh,

     

    I just checked this link from an external location and I was still able to get to it. I think this might be a cache problem. Since you previously got the Page Not Found it may be cached in your browser. Clearing your cache may allow you to access the page. 

     

    -Christian



  • 6.  Re: CA PAM: Having trouble with RDP Application Transparent Login?

    Posted Oct 05, 2016 01:16 AM

    Hi lutch01, Unfortunately I still cant access this page, Even checked with my team mate he is also unable to open the page.

     

    I suggest you release a PDF or word document version and attached it here.



  • 7.  Re: CA PAM: Having trouble with RDP Application Transparent Login?

    Broadcom Employee
    Posted Oct 05, 2016 02:48 AM

    I did access this Technical Document without connecting to the CA VPN and this is the link...

     

    http://www3.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1357953.aspx 

     

    Try this out, else I can send this document via E-mail to you, do provide the E-mail address as well.

     

    Thanks,

    Reatesh.



  • 8.  Re: CA PAM: Having trouble with RDP Application Transparent Login?

    Posted Oct 05, 2016 08:55 AM

    Thanks Reatesh Sanghi & lutch01, Finally I got this document.



  • 9.  Re: CA PAM: Having trouble with RDP Application Transparent Login?

    Posted May 10, 2019 10:42 AM

    Hi Reatesh,

     

    Could you share the document to me please??

     

    This is my mail: luis.huallpa@clarity.pe

    thanks

    Regards.



  • 10.  Re: CA PAM: Having trouble with RDP Application Transparent Login?
    Best Answer

    Broadcom Employee
    Posted May 10, 2019 10:48 AM

    Hi Lluis,

     

    Our KB documents got new links since this was posted. Here is the new link to that document:

     

    How-to: Troubleshooting RDP Application Transparen - CA Knowledge 

     

    Regards,

    Christian Lutz

    Support Engineer 3

    Broadcom (CA) - ESD Support