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Error in SSL Certificate and Private Key Update

Question asked by SIDDHARTHJAISWAL on Oct 3, 2016
Latest reply on Nov 18, 2016 by SIDDHARTHJAISWAL

Hi,

Our Gateway's default SSL certificate is getting expired within few days. We have uploaded new certificate and private key through Policy Manger. However, in private key properties, only root certificate being shown. When trying to replace the certificate chain in private key property, getting following error:

 

Error assigning new Cert. make sure the cert you choose is related to the public key it is being assigned for

 

Please note that in OpenSSL, we are able to see server certificate, intermediate certificate and root certificate against the key. However, only root certificate is being shown in private key property in Policy manager.

 

Please help.

 

Thanks,

Siddharth

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