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How to force last CEM Hourly Aggregation Task to complete

Question asked by lkabamba1.1 on Oct 4, 2016
Latest reply on Oct 5, 2016 by Hallett_German

Getting the following message:

10/04/16 12:34:03.011 AM AST [INFO] [DailyAggregation.Thread1] [Manager.com.timestock.tess.services.processors.StatsAggregator] Last hourly aggregation is still running. Waiting 120 secs before next check. Daily aggregation won't start before hourly aggregation is completed

 

Tried the article TEC609554 but it didn't solve the problem.

 

Any suggestions?

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