AnsweredAssumed Answered

Changin categories in tickets

Question asked by JasonLLM on Oct 5, 2016
Latest reply on Oct 10, 2016 by JasonLLM

Hello Community,

 

If i edit an open ticket and change the category i see that the ticket keeps the group of the old category besides that the new category has a different group..

 

Is there a way this could be configure? Or i need then to transfer the ticket to proper group?

 

 

Regards.

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