CA Service Management

Hi,

I have to close bulk change orders and need to cancel any pending work flow( classic workflow) tasks. When i try to do this through DB, it is not getting updated as "Cancel" , since allow_task_update has been set as '0' in taskstat table.

Even I tired through PDM load, it is not working. is there any option that I can use to close this. please help.

Why are you not doing this via a web service call? Updating records via direct database access or even pdm_load bypasses the object level processes and not a recommended way to go.

Hi,

Thanks. . Is there any procedures or tech docs available to know about how

to perform Web service call..

On 7 Oct 2016 23:14, "Lindsay_Estabrooks" <

Look in the documentation under Web Services Methods. The changeStatus method would be the one you are most interested in.

There are samples for making SOAP web service calls on the servers under $NX_ROOT\samples\sdk\java