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How can we exclude User aborted transactions from getting considered for quality and Performance calculation in CEM based monitoring in case of Missing response/ partial response?

Question asked by varnima25 on Oct 7, 2016
Latest reply on Oct 10, 2016 by Hallett_German
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Hi,

 

We are monitoring an application using CEM, we are observing many missing response, partial response errors. Checked all the possible ways. In defect details we are getting USR- Abort message. However we do not require User aborted transactions to be considered for calculating transactions Quality/Performance. Is there any way we filter or exclude these user aborted transactions to be considered as the above defects?

 

Please help. 

 

Thanks,

Chandrasekhar.

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