Service Operations Insight

Hi,

We found an issue with this package and we provided a newer version, please consider version 2.0.0.238 - announcement available here.

Best regards,

Francois

____________

On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with innovative software and services.  As part of our ongoing commitment to customer success, we regularly release updated versions of our products which include Service Operations Insight integration updates.  To ensure our user community is continually aware of any new and updated connectors, we'll be announcing them here in this forum.

Today, we are pleased to announce that a new version of CA Spectrum Connector for CA Service Operations Insight (CA SOI) have been updated and is now available from the CA Service Operations Insight Connectors page.

Details of the new CA Spectrum Connector 2.0.0.237:

• Improved startup initialization performance        
• Enhanced multi-threading capability while pulling CIs from spectrum
• Optimized the processing of attributes for all models and especially systemEdge based models

The Release Note and documentation are available from the Wiki based product documentation.

If you require assistance, please contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit an online request using the Customer Care web form:https://communities.ca.com/web/guest/customercare. You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.

Best regards,

François Cattoen

Hi Francois,

Please check the list of supported operation systems..... w2k12 is missing and its already supported by the previous connector version.

Btw. I hope you support redhat 7 as well.

Beste regards

Andre

Am 10.10.2016 um 20:50 schrieb FrancoisCattoen <communityadmin@communities-mail.ca.com<mailto:communityadmin@communities-mail.ca.com>>:

CA Communities <https://communities.ca.com/?et=watches.email.thread>

CA Spectrum Connector v2.0.0.237 - GA Announcement

created by Francois Cattoen<https://communities.ca.com/people/FrancoisCattoen?et=watches.email.thread> in CA Service Operations Insight (SOI) - View the full discussion<https://communities.ca.com/message/241919597?et=watches.email.thread>

hi Andre,

Yes you are right, we will update the wiki doc shortly. Full support of Windows 2012 and 2012R2 is planned in the next version of the connector. Right now you will still need to run the install with "Compatibility mode". 

Thank you for your feedback,

Francois

Hello Francois,

Do you know if this connector is compatible with Spectrum 10.1.2?  This particular version of Spectrum became GA about a week ago.

FyI

During the installation dialog, the files which are getting replaced through the update are mentioned, but the list is not complete. That one is missing (your connector documentation is correct Upgrading the Connector - CA Service Operations Insight Connectors - CA Technologies Documentation )

■ ..\CA\SOI\resources\Configurations\SpectrumIM\AdditionalAttributes.xml

Regarding documentation:

It would be great if there i will be a documentation about the changes in the policy file available as well in future. I suppose many customer have their policy file customized,  and a short summary which class in the policy got changesd whould save us quite some effort.

regards

Andre

MERJA01 RajatB   see feedback on documentation pls.

Hi Andre

 We will consider this feedback to document the delta changes in the policy files.

Thanks

Rajat

Thank you RajatB