Clarity

Going back to CA Clarity Login

https://communities.ca.com/message/101075369?commentID=101075369#comment-101075369 

15.1 documentation still says

Having done two separate fresh installs of 15.1 I still get

when using port 80.

When I set the port in CSA to 8080 no problem getting the login page.

I take

...And this is exactly source of a problem because TOMCAT 7 has got 8080 (not 80!) as a default port for Clarity application server!

as stated in the referred thread still holds and is true for Tomcat 8, too.

So why am I hitting this first in 15.1 and not in 14.x?

Is there a setting somewhere that controls this?

Is the documentation in error?

How would a user know which port works without trial and error?

Can you share the csa screen shot, I have the below configuration on port 80 and it works fine 

This is what I have now and can access the login page

If I set the port 80 I get the error.

So this will happen if you have IIS running or IIS express.

To test if IIS owns the port, try http://localhost

V/r,

Gene

Thank you both for your answers. You make it sound that what I experience is not the way it is supposed to be.

Based on Gene's test IIS is not running

On the other hand would not IIS show up as World Wide Web service in the services?

You might also want to check if iisexpress is running.

Had this problem a while ago, something else was using port 80.

run "netstat  -an" in command prompt and look if port 80 is listening.

You could also check that the property file has actually stored the new port setting and restart the services

Also since you are on the actual server it shouldn't matter, but check the firewall rules and ensure port 80 is open.

Finally just to confirm, I was able to get 15.1 working on port 80

Thanks  am1   So in my case there is something that caused this.

This is the netstat -an

Active Connections

  Proto  Local Address          Foreign Address        State
  TCP    0.0.0.0:80             0.0.0.0:0              LISTENING
  TCP    0.0.0.0:135            0.0.0.0:0              LISTENING
  TCP    0.0.0.0:445            0.0.0.0:0              LISTENING
  TCP    0.0.0.0:1433           0.0.0.0:0              LISTENING
  TCP    0.0.0.0:5985           0.0.0.0:0              LISTENING
  TCP    0.0.0.0:8009           0.0.0.0:0              LISTENING
  TCP    0.0.0.0:8080           0.0.0.0:0              LISTENING
  TCP    0.0.0.0:8090           0.0.0.0:0              LISTENING
  TCP    0.0.0.0:8109           0.0.0.0:0              LISTENING
  TCP    0.0.0.0:9091           0.0.0.0:0              LISTENING
  TCP    0.0.0.0:47001          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49152          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49153          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49154          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49155          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49156          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49157          0.0.0.0:0              LISTENING
  TCP    0.0.0.0:49158          0.0.0.0:0              LISTENING
  TCP    127.0.0.1:1433         127.0.0.1:49723        ESTABLISHED
  TCP    127.0.0.1:1434         0.0.0.0:0              LISTENING
  TCP    127.0.0.1:23791        0.0.0.0:0              LISTENING
  TCP    127.0.0.1:23792        0.0.0.0:0              LISTENING
  TCP    127.0.0.1:31000        127.0.0.1:32000        ESTABLISHED
  TCP    127.0.0.1:31002        127.0.0.1:32002        ESTABLISHED
  TCP    127.0.0.1:31004        127.0.0.1:32001        ESTABLISHED
  TCP    127.0.0.1:32000        0.0.0.0:0              LISTENING
  TCP    127.0.0.1:32000        127.0.0.1:31000        ESTABLISHED
  TCP    127.0.0.1:32001        0.0.0.0:0              LISTENING
  TCP    127.0.0.1:32001        127.0.0.1:31004        ESTABLISHED
  TCP    127.0.0.1:32002        0.0.0.0:0              LISTENING
  TCP    127.0.0.1:32002        127.0.0.1:31002        ESTABLISHED
  TCP    127.0.0.1:49229        127.0.0.1:49230        ESTABLISHED
  TCP    127.0.0.1:49230        127.0.0.1:49229        ESTABLISHED
  TCP    127.0.0.1:49231        127.0.0.1:49232        ESTABLISHED
  TCP    127.0.0.1:49232        127.0.0.1:49231        ESTABLISHED
  TCP    127.0.0.1:49239        127.0.0.1:49240        ESTABLISHED
  TCP    127.0.0.1:49240        127.0.0.1:49239        ESTABLISHED
  TCP    127.0.0.1:49241        127.0.0.1:49242        ESTABLISHED
  TCP    127.0.0.1:49242        127.0.0.1:49241        ESTABLISHED
  TCP    127.0.0.1:49243        127.0.0.1:49244        ESTABLISHED
  TCP    127.0.0.1:49244        127.0.0.1:49243        ESTABLISHED
  TCP    127.0.0.1:49245        127.0.0.1:49246        ESTABLISHED
  TCP    127.0.0.1:49246        127.0.0.1:49245        ESTABLISHED
  TCP    127.0.0.1:49352        127.0.0.1:49353        ESTABLISHED
  TCP    127.0.0.1:49353        127.0.0.1:49352        ESTABLISHED
  TCP    127.0.0.1:49354        127.0.0.1:49355        ESTABLISHED
  TCP    127.0.0.1:49355        127.0.0.1:49354        ESTABLISHED
  TCP    127.0.0.1:49371        127.0.0.1:49372        ESTABLISHED
  TCP    127.0.0.1:49372        127.0.0.1:49371        ESTABLISHED
  TCP    127.0.0.1:49373        127.0.0.1:49374        ESTABLISHED
  TCP    127.0.0.1:49374        127.0.0.1:49373        ESTABLISHED
  TCP    127.0.0.1:49375        127.0.0.1:49376        ESTABLISHED
  TCP    127.0.0.1:49376        127.0.0.1:49375        ESTABLISHED
  TCP    127.0.0.1:49377        127.0.0.1:49378        ESTABLISHED
  TCP    127.0.0.1:49378        127.0.0.1:49377        ESTABLISHED
  TCP    127.0.0.1:49723        127.0.0.1:1433         ESTABLISHED
  TCP    127.0.0.1:49756        127.0.0.1:1433         TIME_WAIT
  TCP    127.0.0.1:49757        127.0.0.1:1433         TIME_WAIT
  TCP    169.254.32.159:139     0.0.0.0:0              LISTENING
  TCP    169.254.32.159:49158   169.254.32.159:49752   ESTABLISHED
  TCP    169.254.32.159:49158   169.254.32.159:49753   ESTABLISHED
  TCP    169.254.32.159:49233   0.0.0.0:0              LISTENING
  TCP    169.254.32.159:49233   169.254.32.159:49368   ESTABLISHED
  TCP    169.254.32.159:49341   0.0.0.0:0              LISTENING
  TCP    169.254.32.159:49341   169.254.32.159:49351   ESTABLISHED
  TCP    169.254.32.159:49351   169.254.32.159:49341   ESTABLISHED
  TCP    169.254.32.159:49363   0.0.0.0:0              LISTENING
  TCP    169.254.32.159:49366   0.0.0.0:0              LISTENING
  TCP    169.254.32.159:49366   169.254.32.159:49367   ESTABLISHED
  TCP    169.254.32.159:49367   169.254.32.159:49366   ESTABLISHED
  TCP    169.254.32.159:49368   169.254.32.159:49233   ESTABLISHED
  TCP    169.254.32.159:49752   169.254.32.159:49158   ESTABLISHED
  TCP    169.254.32.159:49753   169.254.32.159:49158   ESTABLISHED
  TCP    [::]:80                [::]:0                 LISTENING
  TCP    [::]:135               [::]:0                 LISTENING
  TCP    [::]:445               [::]:0                 LISTENING
  TCP    [::]:1433              [::]:0                 LISTENING
  TCP    [::]:5985              [::]:0                 LISTENING
  TCP    [::]:47001             [::]:0                 LISTENING
  TCP    [::]:49152             [::]:0                 LISTENING
  TCP    [::]:49153             [::]:0                 LISTENING
  TCP    [::]:49154             [::]:0                 LISTENING
  TCP    [::]:49155             [::]:0                 LISTENING
  TCP    [::]:49156             [::]:0                 LISTENING
  TCP    [::]:49157             [::]:0                 LISTENING
  TCP    [::1]:1434             [::]:0                 LISTENING
  UDP    0.0.0.0:123            *:*                    
  UDP    0.0.0.0:1434           *:*                    
  UDP    0.0.0.0:5355           *:*                    
  UDP    0.0.0.0:7500           *:*                    
  UDP    0.0.0.0:7500           *:*                    
  UDP    0.0.0.0:7500           *:*                    
  UDP    0.0.0.0:7500           *:*                    
  UDP    0.0.0.0:9090           *:*                    
  UDP    0.0.0.0:9090           *:*                    
  UDP    0.0.0.0:9090           *:*                    
  UDP    0.0.0.0:9090           *:*                    
  UDP    0.0.0.0:64581          *:*                    
  UDP    0.0.0.0:64582          *:*                    
  UDP    169.254.32.159:137     *:*                    
  UDP    169.254.32.159:138     *:*                    
  UDP    169.254.32.159:64200   *:*                    
  UDP    169.254.32.159:64579   *:*                    
  UDP    169.254.32.159:64583   *:*                    
  UDP    169.254.32.159:64584   *:*                    
  UDP    [::]:123               *:*                    
  UDP    [::]:1434              *:*                    
  UDP    [::]:5355              *:*                    

but I do not know what to make out of it. Both 80 and 8080 are listet for 0.0.0.0 but not for the IP  or 127.0.0.0

This is what the properties file has

<webServerInstance id="app" entryUrl="http://localhost" sslEntryUrl="https://localhost:8043" port="8080" enablePort="true" sslPort="8043" enableSSLPort="false"

So even the sslport is not 443 but 8043 and i have not touched that.

Try netstat -ano to get the process id.

Then look whats is running on in that id

tasklist /svc

V/r,

Gene

Thanks gcubed (and adequately detailed instructions.

The only PID for port 80 is 4

and for 8080 PID 3048, but that does not help

That is what I have on my system with IIS.

Try iisreset /stop

Then netstat -ano

V/r,

Gene

D:\>iisreset /stop
'iisreset' is not recognized as an internal or external command,
operable program or batch file.

D:\>

That's a bit strange, but there will be a service behind this.

try running the below in a elevated cmd window, should list out the services using port 80

NET stop HTTP

Thank

s again Andrew

I quess I could stop both of those and try to set the port to 80.

What happens when i reboot the server?  Will those dependeds get another port or force their way to 80?

You could try disabling those in device manager (if you don't care) or move http.sys over to ipv6 like in the below.

netsh http add iplisten ipaddress=::

After doing that stop/start http

NET stop HTTP

NET start HTTP

Next check if it's still running on port 80.

You should now be free to use it

When I issued NET stop HTTP it was the print spooler and Windows Remote Windows Management system

Stopped those in Services and tried again

D:\>NET stop HTTP
The HTTP Service service is stopping........
The HTTP Service service could not be stopped.

Not iisexpress either

D:\>iisexpress /?
'iisexpress' is not recognized as an internal or external command,
operable program or batch file.

Was having a think about this last night

By any chance is this a sandbox with sql express installed on the same server?

If so the reporting service is probably using port 80 

Go to the reporting services configuration manager and change the port under web service url, also change it under report manager (in advanced).  Then stop the sql reporting service for good!

If that works you owe me a large bag of irtokarkki

That certainly was it. Thanks.
The first time I installed MS SQL 2014 I left out something. So the next time it was bells and whistles except (Sharepoint stuff)

after some configuration and reboot

Any favorite flavor? I bring some the next time I come to the UG meeting.

salmiakki is always good