AnsweredAssumed Answered

Message Template for WF tasks

Question asked by JasonLLM on Oct 11, 2016
Latest reply on Oct 12, 2016 by birolturker.kara

Hello,

 

I created a Request/Incident/Problem workflow task message template.. When i receive the email notification i see my ticket number, the open date and the description. 

 

 

And all those fields are being filled in the email but the creator of the ticket doesn't appear, i'll like to know how can i bring the affected end user of the ticket.

 

Regards.

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