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Error on update CHG status using "Set Change Order Status" operator

Question asked by ijreis on Oct 12, 2016
Latest reply on Jan 2, 2017 by garma29

Good Evening,

 

meanwhile on my PAM process, i need to update a Change Order Status, but, i'm facing an error when trying to do that:

 

Using "Set Change Order Status" operator, the output is:

(...)
<ErrorMessage>AHD03303:Error retrieving Function Access due to an invalid handle or factory</ErrorMessage>
<ErrorCode>1013</ErrorCode>
(...)

 

Checked the CHG Status Transitions on SDM, the operation is valid, and the user id that is set to update the status is the same user id that created the CHG.

 

any idea?

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