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Why can't I make a field required (ex Time Spent)? I am an admin so this doesn't make sense.

Question asked by 5c76469364dbe71441c05b6f5eb76159 on Apr 13, 2015
Latest reply on Apr 13, 2015 by John_Streeter
When I attempt to make Time Spent on the Task layout required, the checkbox remains disabled (grayed out). I am an admin so I don't understand why this is occuring. I also receive a warning message which instructs us to contact support. The phone number goes to a voicemail and I have opened a case but have received no response. We are new customers and the support experience is not a good sign for us.

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