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I am about to leave my current company and have a number of support cases still outstanding. How do I transfer these to someone else?

  • 1.  I am about to leave my current company and have a number of support cases still outstanding. How do I transfer these to someone else?

    Posted Aug 06, 2015 08:45 AM
    I have a couple of support cases that are still in progress.  How do I go about moving them to someone else in the company?

    Thanks


  • 2.  Re: I am about to leave my current company and have a number of support cases still outstanding. How do I transfer these to someone else?

    Posted Aug 06, 2015 10:34 AM
    Hi Jonathan, sorry to see you go!   The best bet is always to contact Rally Support directly, either on the currently open cases or via a new case.