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How do I eliminate <<No Entry>> from a pre-existing default field and from a custom field?

Question asked by JosephBarrera1356024 on Jan 11, 2016
Latest reply on Jan 12, 2016 by DavidAditutori1351530
I'm finding the following error in the logs "For Priority field could not transform_in()" when I'm trying to map between the default priority fields in QC and Rally for defects. I noticed that the following limitation exists with using the Rally to QC connector:

"IMPORTANT: The connectors are not able to handle drop-down fields in Rally which have a <<No Entry>> value in the UI (for example, the field is empty)."

Based on that information it would seem that this can be resolved by defaulting the priority field in Rally to a selection such as "Normal" so that "--No Entry--" isn't selected by default. How can this be done?   

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