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  • 1.  patch manager upgrade failed

    Posted Oct 18, 2016 11:21 PM

    Hi Team,

    We are upgrading Patch Manager from version 12.8 to 12.9 and it is throwing below error.

    Any suggestion is here?

     

     

    Regards

    Varun kumar



  • 2.  Re: patch manager upgrade failed

    Posted Oct 19, 2016 05:35 AM

    Hi

    if anything is preventing the upgrade, you might get some info in PatchManager*.log in user %temp% folder

    Regards

    Fabrizio



  • 3.  Re: patch manager upgrade failed
    Best Answer

    Broadcom Employee
    Posted Oct 19, 2016 06:12 AM

    Hi Varun,

     

    The version of CA Patch Manager is found in file C:\Program Files\CA\UPM\build.txt

     

    For UPM 12.8 this file should contain these lines :

     

    CA Patch Manager r12.8
    Build 12.8.0.77 (201312201021R)
    Installer I201312201021R

     

     

    Check if this file contains these lines. Otherwise update the file with these lines and try again the upgrade.

     

     

    Thanks.

    Jean-Yves



  • 4.  Re: patch manager upgrade failed

    Posted Oct 19, 2016 08:39 PM

    Hi Jean,

    Thanks for your quick help. The upgrading is in progress now.

    Regards

    Varun kumar