Clarity

  • 1.  Subprocess list not returning results

    Posted Oct 28, 2016 03:45 PM

    We have a customer that is trying to add a subprocess action within a process, and the subprocess selection list is not populating any data.  our users trying to troubleshoot have full access rights.

     

    If we trace the action, and run the query directly it returns data.  If we try to add the action to an existing process it returns data, if we copy a working process and try to add a subprocess we get a result set.

     

    This is only with new processes that the list will not populate so we cannot select a sub process.

     

    Has anyone seen this and have any suggestion?  This was working before and this is a 13.2 box and I've never ran into it before.

     

    Jenn

     

    jenn.rinella@regoconsulting.com



  • 2.  Re: Subprocess list not returning results

    Posted Oct 28, 2016 06:29 PM

    Hi Jenn,

     

    I have seen some weird things in processes before and several times ended with building processes from beginning.
    If it is not big effort, can you try to make brand new sub process and brand new parent process and try again?
    What is purpose of your sub process, is it a gel script?

    BR Davor



  • 3.  Re: Subprocess list not returning results

    Posted Nov 05, 2016 07:15 AM

    So you say it only happens with new processes not with previously created.

    Does the main process have a primary object and does the sub project have one?