In my Service Desk database, I have many user accounts who have incorrect entries due to user changing roles and/or work locations.
1. I have extracted all user accounts from my Service Desk database - to a spreadsheet.
2. I have determined and highlighted the wrong entries and specified the right information in another column on the spreadsheet.
A manual way of correcting this is to edit each user account.
However, this is largely inefficient as it is time consuming and I have hundreds of records to modify.
Kindly assist with a way to do a bulk upload or modification.