AnsweredAssumed Answered

Maileater configuration

Question asked by thiagojoseoliveira on Oct 31, 2016
Latest reply on Nov 3, 2016 by thiagojoseoliveira

Hello guys,


I created on CA Service Desk Manager 14.1.03 a new mailbox configuration called "Zabbix", this mailbox will create new incidents on CA SDM from e-mail messages received from "" and "" (POP3 connection).


The mailbox configuration is just like below:



I've created 3 rules just like below:




The incident creation doesn't work, I don't know what is missing on my configuration, can anyone help me?

I attached the text_api.cfg on this post.