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Maileater configuration

Question asked by thiagojoseoliveira on Oct 31, 2016
Latest reply on Nov 3, 2016 by thiagojoseoliveira

Hello guys,

 

I created on CA Service Desk Manager 14.1.03 a new mailbox configuration called "Zabbix", this mailbox will create new incidents on CA SDM from e-mail messages received from "servicedesk2@casdm.com" and "servicedesk@casdm.com" (POP3 connection).

 

The mailbox configuration is just like below:

 

 

I've created 3 rules just like below:

 

 

 

The incident creation doesn't work, I don't know what is missing on my configuration, can anyone help me?

I attached the text_api.cfg on this post.

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