Lenn Thompson

CA Fast Track Support available for CA Workload Automation AutoSys Edition (AE)

Discussion created by Lenn Thompson Employee on Nov 1, 2016

I wanted to let all of the AE customers here in the community know about new CA Fast Track Support for CA Workload Automation AutoSys Edition and tell you a bit about it.

 

Basically, CA Fast Track Support saves you time while increasing your team’s productivity.

 

Having you or a member of your team become CA Fast Track Support certified not only helps your business run more smoothly and independently, but it also saves you time and improves your overall experience. Because once you become CA Fast Track Support certified, your triage and advanced troubleshooting work is simply validated and the support process quickly moves forward.

 

Your Certified Support Experts will have direct access to senior-level CA Support Engineers for your highest priority issues. To become certified, experienced team members complete product-specific support certification and their support cases will be “fast tracked” to the most knowledgeable resources within CA Support.

 

You can learn more at ca.com/FastTrack

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