I need to calculate the diference between resolve_date and open_date excluding the weekend time and non business time (8 pm to 7 am).
So I only need to count the time between Monday to Friday, at 8 AM to 7 PM.
The period out of this times, I don't need it.
I know that exists the PDMDOWNTIME function as we can read on Administration guide, but how this function works?
I try to create this measure on Universe designer, just like this:
But this function didn't work, how can I do this?