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Service Catalog re-installation

Question asked by milan.ziga on Nov 1, 2016
Latest reply on Nov 4, 2016 by IainLambert

Because of some troubles with our current Service Catalog environment I'm trying to do re-instalation of Service Catalog. I did uninstallation with flag mdb.undeploy.deletedata = true in file to have all usm tables clean.  After this I started a new installation but installation failed with error

Configuring CA Service Catalog - Components with error "Deploy module 'component' failed with return code - -3".

I attached logs.

I restored server and mdb database to preview state and uninstalled Service Catalog again with flag mdb.undeploy.deletedata = false, a new installation was successful.

Can somebody help how to do fresh clean new Service Catalog installation and preserve data of Service Desk in MDB?

Thank you,