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How CA Spectrum Alarm is automatically creates tickets in CA Service Desk Manager

Question asked by MuditSingh on Nov 4, 2016
Latest reply on Nov 18, 2016 by MuditSingh

Hi Team,

 

Is there anyway that alarms generated in CA Spectrum can automatically create ticket in CA Service Desk Manager for particular alarms without right click on alarm and submit Service Desk ticket.

 

Thanks and Regards

Mudit Singh

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