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BG LOG ERROR - Unable to fetch parentId

Question asked by MauricioLobao4213392 on Nov 4, 2016
Latest reply on Nov 7, 2016 by lvilla

Hello all,

 

I'm seeing the following error in bg-ca.log
Anyone knows what is means ?

What I need check ?

Clarity version: 14.4 Patch 2

 

ERROR 2016-11-04 11:57:20,072 [Event Handler pool-4-thread-4] statemgmt.RuntimeObjectCache (clarity:XXXXX:33222266__586E6CB9-47A6-42D4-A078-1508B0C69B85:none) Unable to fetch parentId for 5800005
java.lang.NullPointerException
at com.niku.bpm.engine.statemgmt.RuntimeObjectCache.loadDefinition(RuntimeObjectCache.java:358)
at com.niku.bpm.engine.BusinessProcessImpl.startProcessByVersionId(BusinessProcessImpl.java:318)
at com.niku.bpm.engine.BusinessProcessImpl.startProcessByVersionId(BusinessProcessImpl.java:227)
at com.niku.bpm.eventmgr.ObjectEventHandler.startProcess(ObjectEventHandler.java:303)
at com.niku.bpm.eventmgr.ObjectEventHandler.processEventToAutoStartProcesses(ObjectEventHandler.java:267)
at com.niku.bpm.eventmgr.ObjectEventHandler.fireEvent(ObjectEventHandler.java:63)
at com.niku.bpm.eventmgr.messageserver.BaseEventHandler.fireEvent(BaseEventHandler.java:27)
at com.niku.bpm.eventmgr.messageserver.BaseEventHandler.run(BaseEventHandler.java:77)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

 

Thanks.

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